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Ford Paying For Repairs On Every Police Interceptor SUV

Ford Paying For Repairs On Every Police Interceptor SUV

Ford Motor Company has announced it will cover the costs associated with repairing issues related to allegations that its Police Interceptor SUV’s exhibit high carbon monoxide levels inside the cabin. The company says the higher exhaust levels inside are related to the installation of police equipment installed by third parties.

In recent months reports have surfaced that many police departments are complaining about their Ford SUVs. They allege that their officers are getting sick driving the SUV, with at least two reports of officers crashing due to the carbon monoxide levels.

The issue recently prompted the City of Austin to remove all 400 of their Police Interceptor SUVs from their patrol fleet.

Ford says they are going to do three things for their police customers with SUVs. They are going to seal off any holes in the rear portion of the vehicle near the exhaust, update the calibration on the air conditioner to bring in more fresh air during hard acceleration and check for any engine codes that could indicate an exhaust manifold issue.

The company claims the issue is strictly related to the aftermarket modifications occurring on the SUVs. However, the National Highway Transportation Safety Administration (NHTSA) has had similar reports of carbon monoxide issues in civilian Ford Explorers, which the Police Interceptor SUV is based on.

Ford has also issued four different technical service bulletins on Explorer and Police Interceptor SUVs relating to exhaust gas in the cabin.

Customers that are having issues with their SUV can take it to a Ford dealer to have it assessed or call the company via a dedicated hotline at 888-260-5575.





 

About Nick Saporito

AutoVerdict Senior Editor Nick Saporito began writing about cars at age 13. Nick ran a couple of automotive enthusiast sites for several years, before taking some time off to focus on his career and education. By day he's a marketing executive in the telecom world and by night he hangs out here at AV. You'll find him focusing on tech, design and the industry's future.
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  1. member12
    Andrew_L
    Nice of them to cover the costs of something done by a 3rd party


    This is actually a common problem with normal Ford Explorer SUVs.

    NHTSA expands investigation into Ford Explorer

    The bulk of the complaints come from regular Ford owners – like Stacie Jones.

    She traded her 2014 Ford Explorer in for a 2017, but says the problem didn't go away.
    Andrew_L
    Nice of them to cover the costs of something done by a 3rd party
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